We support the Hospitality industry by offering the experience of booking incredibly luxurious villas in Bali, for an unforgettable journey you will always thank yourself for!

Flexibility is required though, as the Coronavirus impacts the tourism industry. In the event where your trip is disrupted due to Covid-19, the below terms and conditions apply:

We suggest that all guests should book their travel insurance that covers for Covid-19 impact.  Should you wish to cancel your booking, we will supply you with the necessary paperwork to claim your travel insurance. If you are not covered by travel insurance, please refer to the policies on our managed villas below in the event your trip is disrupted.

GENERAL POLICY :

For existing booking made before 1st of June 2021

The existing cancellation policies apply. If the booking arrival date is equivalent to or more than thirty (30) days, we give the flexibility to postpone the booking and convert it into a credit voucher:

  • Up to eighteen (18) months from the initial arrival date if the booking is confirmed with full payment.
  • Up to twelve (12) months from the date of cancellation if the booking is confirmed only with a deposit. Balance payment can be done upon arrival.

If the booking arrival date is less than thirty (30) days, the cancellation policy will be based on the promotion rate booked by the guest.

For new bookings from 1st of July 2021 onwards:

  • Cancellations made more than thirty (30) days before the date of arrival are eligible for a credit note for up to twelve (12) months from your original arrival date OR a cash refund of 80% from the total invoice.
  • Cancellations made within thirty (30) days of the arrival date will be converted into a credit note for up to twelve (12) months from your original arrival date – no cash refund.
  • For peak season bookings: If you cancel anytime due to a COVID-related event, you will be provided with twelve (12) months credit from the original arrival date – no cash refund.

Booking refund or providing a credit note are based on the following conditions:

  • Your country of residence issues a travel ban or a warning of ‘Do not travel’ (or the equivalent) to the destination booked.
  • Your flight is canceled and alternatives are not available.
  • There is a government-enforced quarantine upon your return from one of our destinations.

Terms and Conditions:

  • A proof will be required before confirming eligibility to this clause.
  • Cash refund will be minus any fees that may be incurred for international remittance if requested.
  • Credit note allows you to rebook the same villa during the same rate period (season) within twelve (12) months of your original arrival date. You may confirm your travel dates at a later point in time, as long as the stay is completed within twelve (12) months of the original check-in date.
  • The minimum length of stay shall also follow the period of the new dates.
  • Policy for new bookings applies to selected managed villas.
  • Extension of credit note validity may be requested and it is subject to approval.

PROMO RATE & LONG STAY BOOKING POLICY :

For bookings made since 1st May 2020 for any special promotion rate or long stay booking (weekly & monthly), the cancellation will follow the Terms & Conditions of each promotion. Please make sure you are aware and read carefully the terms and conditions before making any booking.

  • We work with our partners and list their villas on our website. Please check the policy described on the listing or your booking confirmation.
  • For villas that are not part of our exclusively managed villas, portfolio, please contact us by email : ([email protected]) or WA +6281236868956 so we can check on the latest cancellation policy for your desired property:

We commit to providing the high-level standards of Health & Safety in Bali Holiday Accommodation and have adapted our usual practices in line with World Health Organization (WHO) guidelines and we also follow local government updates to ensure the villas remain a COVID-safe getaway:

Cleanliness at the villa

  • Deep cleaning and sanitizing of the villa before guest check-in.
  • We will professionally disinfect hard surface areas to ensure all areas are fully covered before check-in.
  • Daily cleaning of common areas, swimming pools, as well as bedrooms and bathrooms.

Your safety

  • Hand sanitizers are available in every villa. Medical face masks are available on request free of charge.
  • Staff will always wear masks during their duties, regularly wash their hands, and do daily temperature checks. The kitchen staff wears masks and gloves. Staff during cleaning will wear a mask and gloves.
  • Daily temperature checking of staff and guests upon check-in.
  • Any guests showing signs of fever, dry cough, sore throat, shortness of breath, and muscle pain will be referred to the local hospital.

Social distancing

  • Our staff observes social distancing rules and will wear masks & gloves when serving food and beverages.
  • Although they might be physically distant, be rest assured that we will still deliver the same warm service with a smile!

Staff vaccinations

  • In line with the vaccination program in Bali, we’re delighted to inform you that 100% of our local team members have been fully vaccinated against COVID-19.

Please note: Guidelines may vary for a few villas. Please reconfirm with our reservations or our villa specialist team upon inquiry via Email: [email protected] or WA +6281236868956

 

Effective 3 December 2021 until further notice:

  1. The Indonesian government has extended the quarantine for all international arrivals to 10 days to prevent transmission of new Omicron Covid-19 variant.
  2. Temporary entry suspension for foreigner travellers traveling directly or transit and/or staying or visiting in the following countries within 14 days or more: South Africa, Botswana, Hongkong as well as countries located geographically close to countries where the new variant B.1.1.529 were significantly transmitted in the community such as: Angola, Zambia, Zimbabwe, Malawi, Mozambique, Namibia, Eswatini, Lesotho.

Bali is now open to fully vaccinated passport holders and residents of the countries listed below, flights are NOT yet scheduled.

For information about flying into Jakarta for International travellers please see information below.

The current list of countries permitted to arrive directly in Bali are:

Bahrain
China
France
Hungary
India
Italy
Japan
Kuwait
Liechtenstein
New Zealand
Norway
Poland
Portugal
Qatar
Saudi Arabia
South Korea
Spain
Sweden
United Arab Emirates

International Travellers into Bali

  • Valid e-VISA for entry into Indonesia for (Foreign travellers)
    • B211A for tourism need to show provide evidence of funds in bank of at at least US$2000 and confirmation and payment receipt from accommodation where they are staying for the duration of trip including quarantine hotel.
    • For other visas which are also available please check here . At this all other visa holders will need to clear immigration in Jakarta or Manado.
  • Negative PCR test taken within 3 x 24 hours of departure.
  • Quarantine
    • One Dose Vaccinated 10 x 24 hours.
    • Fully Vaccinated 10 x 24 hours
  • For both one dose or fully vaccinated traveller quarantine is in a designated hotel. Click here for list of approved hotels and how to book.
  • Confirmed quarantine hotel booking (with QR code from Hotel).
  • Downloaded Peduli Lindungi App which includes eHAC
  • Proof of full vaccination (physical or digital) in English with the second dose at least 14 days before departure.
  • Foreign travelers are also required to show health insurance/travel insurance coverage up to US$100,000

International Travellers into Jakarta

  • Valid e-VISA for entry into Indonesia for (Foreign travellers)
    • B211A for tourism now available also need to show provide evidence of funds in bank of at at least US$1500 and confirmation and payment receipt from accommodation where they are staying for the duration of trip including quarantine hotel.
    • Other visas are also available please check here
  • Negative PCR test taken within 3 x 24 hours of departure.
  • Quarantine
    • One Dose Vaccinated 10 x 24 hours
    • Fully Vaccinated 10 x 24 hours
  • For both one dose or fully vaccinated traveller quarantine is in a designated hotel (Jakarta list here)
  • Confirmed quarantine hotel booking documents
  • Downloaded Peduli Lindungi App which includes eHAC
  • Proof of full vaccination (physical or digital) in English with second does at least 14 days before departure.
  • Foreign travelers are also required to show health insurance/travel insurance coverage up to US$100,000

Domestic Travellers into Bali
The following travel document requirements during the Community Activity Restrictions for all levels of PPKM which takes until further notice and applied to International travellers who have completed quarantine in Jakarta.

Foreign (WNA) travellers
Who have just finished their 10 x 24 hours quarantine and fly out on the same day that quarantine is finished can check in using their release letter, negative PCR test and completed eHAC.

  • Negative PCR 3 x 24 hours prior to departure.
    • Test result must have a BarCode/QRCode
  • Proof of vaccination
    • Or Medical Health Exemption Letter
  • Downloaded Peduli Lindungi App with completed eHAC
  • Passengers under the age of 12 are permitted to fly please check directly with airlines before booking.

Besides the above requirements, upon arrival at the destination airport, passengers may have to go through additional health checks or to fill other forms/statement letters required by local authorities/local government.

Passengers are expected to prepare a copy and original of the documents prior to arrival at the departure airport and present it upon check-in.

Special note for foreign passport holders (WNA) or Indonesian passport holders (WNI) who reside in Bali will need to quarantine in Jakarta or Manado when returning from overseas.

Domestic Travellers arriving and leaving Bali.

The following travel document requirements apply to Indonesian citizens (WNI) and Foreign residents (WNA) who have residency status in Indonesia. during the community activity restrictions for all PPKM levels until further notice.

Traveling by plane

Fully Vaccinated Passengers

  • Negative Antigen Test 1 x 24hrs
  • Test result must have a BarCode/QRCode and be from Approved Government Lab

One Dose Vaccinated Passengers

  • Negative PCR Test 3 x 24hrs prior to departure
  • ​Test result must have a BarCode/QRCode and be from Approved Government Lab

Exemption to show the proof of COVID-19 vaccination:

  • Children under the age of 12 years old
  • Traveling to distribute logistic goods for areas outside of Java and Bali
  • Travelers with underlying conditions who cannot received COVID-19 vaccination must bring doctor’s recommendation from state hospital

Traveling overland / ferry

  • Vaccinated Passengers with minimum first dose or Medical Letter of Exemption.
  • Negative PCR 3 x 24hrs or 1 x 24hrs antigen.

All travellers must have Peduli Lindungi App loaded on mobile and completed eHAC applies to all the above

Remarks:

  1. Any travellers who are above 12 years old and unable to receive the COVID-19 vaccinations must have medical statement from specialist doctor at the hospital as well as a negative PCR test.
  2. Children under 12 will require a negative PCR test, please also check with your airline
  • Each Indonesian province may have slighly different rules and regulations related to travel health protocols which are issued by the respective Governor.
  • When leaving Bali, be sure to check what rules apply to travelling back to your destination.
Source : welcomebacktobali

All B211A visa’s have a line labeled “Purpose of Visit”. If this line says “Business Talk” you’re looking at a B211A business visa which currently means arrival and quarantine in Jakarta. You can’t enter Indonesia with this kind of visa via Bali or Riau.

If the line says “Tourism” you’re looking at a B211A tourist visa which, in theory, means arrival and quarantine in Bali. But only if you are on a direct flight from one of the 19 eligible countries on the official list. You can’t enter Indonesia with this kind of visa except via Bali and Riau.
However, there are still no international flights to and from Bali so there’s no way to fly directly to Bali from any country at the moment.

Quarantine Periods that apply based on vaccination 

  • For both one dose or fully vaccinated travellers quarantine is in a designated hotel.

There are now 55 hotels available.

This is the most updated list of approved hotels in Bali that are approved to accept quarantine travellers when they arrive in Bali.

Please note that the links below are directly to the hotel who will be providing the QR code for your stay.
For those travellers who will move to another accommodation after quarantine are required to provide proof of their accomodation as part of their eVISA requirment.

Hotel/Resort  Government Approval  Location 
Amarterra Villas Bali Nusa Dua, Mgallery Hotel Collection SR. 03.04/2/0575/2021 Nusa Dua
SR 03.04/2/0965/2021
Kuta
AYANA Resort and Spa Bali SR. 03.04/2/0590/2021 Jimbaran
SR 03.04/2/1057/2021
Kuta – Tuban
Bvlgari Resort SR 03.04/2/0581/2021 Jimbaran
Conrad Bali
SR 03.04/2/1623/2021
Tanjung Benoa – Nusa Dua
Courtyard by Marriott Nusa Dua
SR 03.04/2/1094/2021
Nusa Dua
SR 03.04/2/0957/2021
Kuta
Four Seasons Resort Bali at Jimbaran Bay SR 03.04/2/0577/2021 Jimbaran
Grand Hyatt Bali SR 03.04/2/1092/2021 Nusa Dua
Griya Santrian A Beach Resort & Spa SR 03.04/2/1085/2021 Sanur
Harper Kuta Bali
SR 03.04/2/1170/2021
Kuta
SR 03.04/2/1486/2021
Nusa Dua
Hilton Garden Inn Bali Ngurah Rai Airport
SR 03.04/2/1169/2021
Tuban
Hotel Merusaka SR 0304/2/1625/2021 Nusa Dua
Hyatt Regency Bali
SR 03.04/2/1091/2021
Sanur
Ibis Benoa SR 03.04/2/0585/2021 Tanjung Benoa – Nusa Dua
Kajane Mua Villa Bali SR 03.04/2/0584/2021 Ubud
Komaneka Resorts
SR 03.04/2/1084/2021
Gianyar
Maison Aurrelia Sanur, by Preference SR 03.04/2/0576/2021 Sanur
Maya Sanur Resort & Spa
SR 03.04/1/1180/2021
Sanur
Maya Ubud Resort & Spa
SR 03.04/2/1098/2021
Ubud
Melia Bali
SR 03.04/2/1090/2021
Nusa Dua
Mercure Bali Nusa Dua
SR 03.04/2/0584/2021
Nusa Dua
Mercure Kuta Beach SR 03.04/2/0588/2021 Kuta
Movenpick Resort & Spa Jimbaran Bali
SR 03.04/2/0578/2021
Jimbaran
Novotel Bali Nusa Dua – Hotel & Residences SR 03.04/2/0580/2021 Nusa Dua
Novotel Bandara Ngurah Rai
SR 03.04/2/0940/2021
Tuban
Nusa Dua Beach Hotel
SR 03.04/2/1096/2021
Nusa Dua
Prime Plaza Suites Sanur
SR 03.04/2/1088/2021
Sanur
Pullman Bali Legian SR 03.04/2/0587/2021 Kuta
Ramayana Suites & Resort SR 03.04/2/0582/2021 Kuta
Renaissance Uluwatu Bali Resort & Spa SR 03.04/2/0591/2021 Jimbaran
RIMBA Jimbaran BALI by AYANA SR 03.04/2/0589/2021 Jimbaran
Sofitel Bali Nusa Dua Beach Resort SR 03.04/2/0579/2021 Nusa Dua
SR 03.04/2/1624/2021
Tanjung Benoa – Nusa Dua
Stala, a Tribute Portfolio Hotel, Ubud Bali by Marriott Internasional SR 03.04/2/2157/2021 Ubud
Sudamala Sanur SR 03.04/2/0586/2021 Sanur
SR 03.04/2/0941/2021
Tuban
SR 03.04/2/1166/2021
Sanur
Taksu Sanur Hotel
SR 03.03/2/1086/2021
Sanur
Tandjung Sari
SR 03.03/2/1089/2021
Sanur
The 101 Bali Fontana SR 03.04/2/0583/2021 Kuta
The Laguna, A Luxury Collection Resort & Spa Nusa Dua, Bali
SR 03.04/2/1102/2021
Nusa Dua
The Mulia Resort and Villa SR 04.04/2/1530/2021 Nusa Dua
SR 03.04/2/1706/2021
Ubud
The Ritz Carlton Bali
SR 03.04/2/1521/2021
Nusa Dua
The Royal Pita Maha
SR 03.04/2/1087/2021
Ubud
The Sankara Resort & Spa Ubud By Pramana SR 03.04/2/1099/2021 Ubud
SR 03.04/2/1100/2021
Ubud
SR 03.04/2/1101/2021
Ubud
The Westin Resort & Spa Ubud, Bali SR 03.04/2/1097/2021 Ubud
The Westin Nusa Dua, Bali
SR 03.04/2/1095/2021
Nusa Dua
SR 03.04/2/1707/2021
Ubud

Quarantine Periods that apply based on vaccination 

  • One Dose Vaccinated 5 x 24 hours
  • Fully Vaccinated 3 x 24 hours
  • For both one dose or fully vaccinated traveller quarantine is in a designated hotel

After your period of  quarantine from the date of arrival for Indonesian citizens and foreigners will undertake another  RT-PCR on the final day. If the RT-PCR result is negative, Indonesian citizens and foreigners are declared for completed quarantine and can continue their journey in Bali.

If your RT-PCR test shows a positive result then you will have to undergo either treatment in centralized isolation facility handled by the COVID-19 taskforce.

Please stay informed with the CHSE (Cleanliness, Health, Safety, and Environmental Sustainability) protocols, which include wearing a mask, social distancing, and washing your hands with soap regularly while in Bali.

Source : welcomebacktobali

24 December 2021 – 2 January 2022
Please note that a  2 x 24 hours before departure requirment for PCR tests will apply for International arrivals to Indonesia and 10 x 24 hours quarantine

For Domestic travel to Bali only full vaccinated travellers and 1×24 rapid antigen or 2x24hours PCR test. 

Current Requirements for entry in Bali

International arrivals by plane from the list of approved countries will require:
There are still NO direct international flights into Bali from the list of approved countries.

  1. Valid e-Visa  according to laws and regulations
  2. Proof of full vaccination either  digital or physcial document
  3. Negative PCR test result within 3×24 hours of departure
  4. Confirmed quarantine hotel booking as well as evidence of paid accommodation arrangements after quarantine hotel release
  5. Peduli Lindungi application which includes access to eHAC installed on your mobile
  6. Upon arrival at the aiport international travellers will be required to carry out PCR test
  7. Travellers must use a direct flight form the country of origin.

For International arrivals from countries not listed above and with a valid eVisa at this stage will need to enter via Jakarta or Manado more information available here

Domestic Arrivals to Bali

Indonesian Domestic Travellers arriving in Bali.

The following travel document requirements apply to Indonesian citizens (WNI) during the community activity restrictions (PPKM) for Bali and Java for all levels.

Travelling by plane

Domestic Travellers into Bali
The following travel document requirements during the Community Activity Restrictions for all levels of PPKM  which takes until further notice and applied to International travellers who have completed quarantine in Jakarta.

Foreign (WNA) travellers 
Who have finished  10 x 24 hours (applies to fully vaccinated) can fly out on the same day for their domestic travel using their release letter, negative PCR test and completed eHAC.

  • Negative PCR 3 x 24 hours prior to departure
    • Test result must have a BarCode/QRCode
  • Proof of vaccination
    • Or Medical Health Exemption Letter
  • Downloaded Peduli Lindungi App with completed eHAC
  • Passengers under the age of 12 are permitted to fly please check directly with airlines before booking.

Besides the above requirements, upon arrival at the destination airport, passengers may have to go through additional health checks or to fill other forms/statement letters required by local authorities/local government.

Passengers are expected to prepare a copy and original of the documents prior to arrival at the departure airport and present it upon check-in.

Indonesian Domestic Travellers arriving in Bali.

The following travel document requirements apply to Indonesian citizens (WNI) and Foreign residents (WNA) who have residency status in Indonesia. during the community activity restrictions for all PPKM levels until further notice.

Travelling by plane

Fully Vaccinated Passengers

  • Negative Antigen Test 1 x 24hrs
  • Test result must have a BarCode/QRCode and  be from Approved Government Lab

One Dose Vaccinated Passengers

  • Negative PCR Test  3 x 24hrs prior to departure
  • ​Test result must have a BarCode/QRCode and  be from Approved Government Lab

Exemption to show the proof of COVID-19 vaccination only applies to:
• Children under the age of 12 years old
• Traveling to distribute logistic goods for areas outside of Java and Bali
• Travelers with underlying conditions who cannot received COVID-19 vaccination must bring doctor’s recommendation from state hospital

 Traveling overland / ferry

  • Vaccinated Passengers with minimum first dose or Medical Letter of Exemption.
  • Negative PCR 3 x 24hrs  or 1 x 24hrs antigen.

All travellers must have Peduli Lindungi App loaded on mobile and completed eHAC applies to all the above

Important to note for all travellers

  • Each Indonesian province may have slighly different rules and regulations related to travel health protocols which are issued by the respective Governor.
  • When leaving Bali, be sure to check what rules apply to travelling back to your destination.
  • All travellers must have Peduli Lindungi App loaded on mobile and completed eHAC applies to all the above
Source: welcomebacktobali
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